Privacy Policy

Introduction

Welcome to SkillAIPath ("we," "our," or "us"). We are an online education platform providing webinars, courses, and skill development programs through www.skillaipath.com. This Privacy Policy explains how we collect, use, and protect your information when you use our educational services, register for courses, attend webinars, or interact with our platform.

By using our services, you agree to the collection and use of information as described in this policy.

What Information We Collect

When You Register for Courses or Webinars

When you sign up for our courses, webinars, or download resources, we collect:

• Personal Details: Name, email address, phone number
• Professional Information: Job title, company, experience level
• Educational Preferences: Course interests, learning goals
• Communication Preferences: How you prefer to receive updates

Payment Information

For paid courses and services, we securely collect:

• Payment Details: Through our payment processor Razorpay
• Billing Information: Name, address, and payment method
• Transaction Records: Purchase history and payment status

Automatic Data Collection

Our website automatically collects:

• Usage Analytics: Pages visited, time spent, course progress
• Technical Information: IP address, browser type, device information
• Learning Behavior: Course completion rates, quiz results, engagement metrics

How We Store and Process Your Data

Google Sheets and Airtable Integration

• We store your registration and course data in Google Sheets and Airtable for course management
• This includes your contact information, course enrollments, and learning progress
• Data is organized to track your learning journey and provide personalized recommendations

WhatsApp Communication System

We use WhatsApp automation to send you:

• Course reminders and updates
• Webinar notifications and joining links
• Educational content and tips
• Payment confirmations and receipts

Your phone number is used exclusively for educational and transactional communications. You can opt-out of WhatsApp messages at any time by replying "STOP".

Payment Processing via Razorpay

• All payment transactions are processed securely through Razorpay
• We do not store your complete credit card or banking details
• Razorpay handles payment security according to industry standards
• We only retain transaction IDs and payment status for our records

How We Use Your Information

Educational Services

• Course Delivery: Providing access to courses, webinars, and learning materials
• Progress Tracking: Monitoring your learning progress and course completion
• Personalization: Recommending relevant courses based on your interests and progress
• Certification: Issuing certificates upon course completion

Communication and Support

• Course Updates: Sending important updates about your enrolled courses
• Webinar Notifications: Reminding you about upcoming webinars and sending joining links
• Educational Content: Sharing relevant tips, resources, and learning materials via WhatsApp
• Customer Support: Responding to your queries and providing technical assistance

Business Operations

• Payment Processing: Managing course payments and issuing receipts
• Analytics: Understanding course popularity and improving our educational content
• Marketing: Promoting new courses and webinars to interested learners (with consent)

Third-Party Services We Use

Google Sheets & Airtable

• Purpose: Storing and managing student data, course enrollments, and progress tracking
• Data Shared: Registration information, course progress, communication preferences
• Security: Access is restricted to authorized team members only

Razorpay Payment Gateway

• Purpose: Processing course payments securely
• Data Shared: Payment amount, customer details for transaction processing
• Security: PCI DSS compliant payment processing with industry-standard encryption

WhatsApp Business API

• Purpose: Sending course updates, reminders, and educational content
• Data Shared: Phone numbers and names for personalized messaging
• Control: You can opt-out anytime by replying "STOP" to any message

Website Analytics

• Google Analytics: Understanding website usage and course engagement
• Data Collected: Anonymous usage patterns, popular courses, user behavior

Your Rights and Controls

Communication Preferences

• Email: Unsubscribe from marketing emails using the link in any email
• WhatsApp: Stop receiving messages by replying "STOP" to any WhatsApp message
• Phone Calls: Request to be removed from call lists by contacting us

Data Access and Management

• View Your Data: Request a copy of all data we have about you
• Update Information: Modify your profile, contact details, or preferences anytime
• Delete Account: Request complete removal of your data from our systems
• Course History: Access your complete learning history and certificates

Payment and Refunds

• Transaction History: View all your payment records and receipts
• Refund Requests: Process refunds according to our refund policy
• Payment Method Updates: Change or update your payment information

Data Security and Protection

Security Measures

• Encrypted Storage: All data stored in Google Sheets and Airtable with encryption
• Secure Payment Processing: Razorpay handles all sensitive payment data
• Access Controls: Limited team access with role-based permissions
• Regular Backups: Automated backups to prevent data loss

Data Retention

• Active Students: Data retained while you remain an active learner
• Course Completions: Certificate and completion records kept for 7 years
• Payment Records: Transaction data retained for tax and audit purposes (7 years)
• Marketing Data: Removed within 30 days of unsubscribe request

Data Sharing and Disclosure

We do not sell or rent your personal information. We only share data when:

Service Delivery

• Course Instructors: May access your progress to provide personalized feedback
• Support Team: Access to help resolve technical or course-related issues

Legal Requirements

• Compliance: When required by Indian law or regulatory authorities
• Protection: To protect our rights, property, or safety of our users

Business Partners

• Course Providers: If we partner with external educators for specific courses
• Always with explicit consent and limited to course delivery purposes

Cookies and Website Analytics

We use cookies to:

• Remember your login status and preferences
• Track course progress across sessions
• Analyze website performance and popular content
• Provide personalized course recommendations

You can disable cookies in your browser, but this may affect website functionality.

International Students

If you're accessing our courses from outside India:

• Your data may be processed and stored in India where our servers are located
• We ensure appropriate safeguards for international data transfers
• Your rights remain the same regardless of location

Updates to This Policy

We may update this privacy policy to reflect:

• New course features or services
• Changes in data processing methods
• Legal or regulatory requirements

We'll notify you of significant changes via:

• Email notifications to registered users
• WhatsApp messages for important updates
• Website banner announcements

Last updated: June 22, 2025 | This policy is specifically designed for SkillAIPath's online education services and payment processing requirements.